Do I lose the manufacturer's warranty?
No. Power comes through an adapter that sits in place of an existing fuse — nothing gets cut into the car's wiring. Take the camera out later and you won't find a trace.
What exactly does the installation cost?
199 € when it's front and rear. 219 € once a third camera comes in, usually for the cabin — it needs its own cable run. On a motorcycle 249 €. Travel up to 50 km is in the price. Parking mode adds 39 €, because the hardwire cable is connected at the fuse box. You'll see it as its own line in the configurator.
What if something is not right afterwards?
Then we come back. For four weeks after the fitting the follow-up visit is free, anywhere in our patch — whether the camera needs nudging or you've still got a question about the app.
Can I bring my own camera?
Yes. Then you only pay for the fitting, same fixed price. Send us the model first and we'll tell you if it'll go in properly and how.
Do I really need the hardwire kit?
Only if you want parking mode. Without permanent power the camera only records while you're driving. If you want to catch someone bumping you in a car park, you need the kit.
Why can I not use my own memory card?
Because a dashcam works differently from a normal camera: it writes non-stop, round the clock, overwriting itself constantly. Ordinary cards aren't built for it and give up without telling you. We only fit high-endurance cards and format them in the camera.
How far out do you travel?
Berlin and Brandenburg. Up to 50 km is in the price. Further out, 40 € is added by prior arrangement — quoted upfront, not sprung on you with the invoice.
How quickly can I get an appointment?
Usually two to seven days. Pick a day in the booking planner — from two days ahead, Monday to Saturday. We'll normally come back within 24 hours with a yes or a different slot.
